Indeterminate Results

Our device is solely intended to be used by healthcare professionals. What does an Indeterminate Result mean?An Indeterminate Test Result simply means that our Analyzer couldn’t determine if your sample was positive or negative. As seen in the above table, an Indeterminate Results just means that there were <2 Internal Control Fluorescence Channels that detected […]

Quick tips (Fluxergy Works)

Tip 1. LABEL your analyzersWith multiple analyzers, it’s easy to lose track of which is which. Try giving them numbers (or cute names!) to make your testing experience easier. Tip 2. NAME your testsEach test name and test card barcode must be unique when running a test in Fluxergy Works. If you’re rerunning a sample, […]

Adding Users

If you’re using our analyzer with a team, you can give each member their own Fluxergy Works user account! Just follow these steps. Add New UserIn Fluxergy Works, click the “Admin” tab on the left side dashboard. You will now see a “User” tab on the upper portion of your screen, that will provide an […]

Installing our software

It’s time to download our Fluxergy Works software! (For customers who ordered a separate device/laptop to come with our analyzer, your software will come pre-installed.) Download and install the Fluxergy Works software.You will be prompted to input your unique serial number into Fluxergy Works. This is needed to create your secure account and register your […]

System requirements

Computer: Recommended Requirements Operating System Note: OS must be 64-bit Windows 10 v1151 Processor: Intel Core i5 2.5GHz or equivalent RAM: 8GB DDR4 HDD: 250 GB Screen: 1080p USB: 2×2.0 port (for scanner and mouse) Networking: Ethernet port

Setting up

Thanks for buying our Analyzer! It’s time to set it up. A more detailed version of this guide is available on our Certifications program, but we’ve posted a simplified version here for your convenience. Set up your analyzer on a level surface in a cool, dry space, making sure that the fan in the back […]

Quick tips (Getting Started)

Tip 1. Spin to winSPIN! It’s critical to vortex your sample in the UTM for 90 seconds before dispensing your sample into the Reaction Mixture. This is to make sure any/all genetic material is dislodged. (P.S. Double-check your UTM vials have glass beads inside to disrupt the swab.) Tip 2. Pipette, pipette, pipetteMake sure to […]

Our certification program

At Fluxergy, we want to make sure you can use our platform quickly, simply, and safely. As such, we currently offer a tutorial course on Thinkific for registered users. We are also building our new certification program on Adobe Captivate Prime, so stay tuned! *For new and returning customers, upon purchase of our device you […]

How do I run a test?

This guide was designed for COVID-19 PCR testing users. Before running a test, there’s some things to do. Prepare a sample. Check out our Support page for that! Have a Fluxergy Test Card ready Thaw Fluxergy CoVID-19 Sample-to-Answer-RT-PCR Reaction Mixture at room temperature before use (5 min). Ensure that the Reaction Mixture is completely thawed […]

About our Tests

What type of tests do you support?Fluxergy supports direct PCR testing, meaning there are no additional extraction steps on the cartridge. Once the sample/reagent mixture has been manually pipetted into the input well, the mixture will flow into the reaction chambers via microfluidic channels. *RNA Extraction is NOT required How long does it take to […]

Things you’ll need

As our device is designed for professional use, we assume that our users will have standard laboratory equipment. To give a better idea of everything you’ll need (that’s not included in your delivery), here’s a handy list. Sample Collection Materials: A polyester, rayon, or nylon-flocked swab with 80mm breakoff point (not cotton) and 3 mL […]

Can I use multiple analyzers?

Of course! Fluxergy Works can support up to 255 analyzers on a single network. Our users typically use 2-10 analyzers in order to fulfill their testing needs. In fact, for most of our users the key factor isn’t our analyzer but their network. All of our analyzers can be controlled by a single computer, and […]